Collection and Use
is the sole owner of information collected on this site. We will not
sell, share, or rent this information to any outside parties, except as
outlined in this policy. We collect information from our customers to
process orders and better serve you with pertinent information, such as
order confirmations and order status updates. Information collected
includes your name, shipping address, billing address, telephone
numbers, e-mail address, and payment information such as your credit
card number. We also require you to submit a username and password of
your choice for your future access to your account information. To
safeguard that your user name and password remain confidential, DO NOT
share this information with anyone. If you elect to receive our
newsletter or special promotions, your contact information will be used
for the delivery of these items.
order to process your orders placed on this website, you must first
complete the registration form. During registration, you will be
required to provide your contact information, which includes your name,
e-mail address, telephone number and street address. This information
is used to provide you with important Francishardware.com services such
as automated order status updates via e-mail.
of the information collected in the registration process will be used
to process orders. During the order process, you will have to provide
financial information such as your credit card number, expiration date,
money order, wire transfer or check information. This information is
used for billing purposes and to fulfill your order. If we have trouble
processing an order, we will use this contact information to get in
touch with you. To properly process your credit card information, we
must share your personal and financial information with the merchant
bank for authorization and approval. This process is protected by an
enhanced security system. See the Security section below for more
details on security measures and procedures. We do not share your
personal and financial information with any third parties, except those
specified in the Sharing section of this policy.
customize certain Web page content based upon your browser type and
other information provided by our cookie. If you choose to reject the
cookie, you can still browse our store but will be unable to use the
shopping cart to buy merchandise. The Francishardware.com shopping cart
cannot function without cookies enabled so that the necessary
information to process your order is retained. If you disable cookies,
Francishardware.com will be unable to accept your online order. We will
not share any personally identifiable information provided by this
cookie with any third party. We will, however, link data stored in
cookies to the personally identifiable information you submitted while
on our site. This allows us to personalize your shopping experience and
discern user preferences to evoke subconscious feelings of familiarity
- Some of our business
to or control over these cookies.
- This privacy
IP addresses to analyze trends, administer the site, track user
movement, and gather broad demographic information for aggregate use.
We do not link IP addresses to personally identifiable information, and
we do not distribute or share IP information with any third parties.
employ third party companies to perform functions on our behalf. These
functions may include order fulfillment, package delivery, marketing
assistance, postal and e-mail delivery, customer service, data
analysis, and credit processing. The third parties we contract for
these purposes have limited access to your personal information and may
not use it for other purposes.
942 South Shady Grove Road
Memphis, TN 38120
|UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
Postal Service Headquarters
475 L'Enfant Plaza, SW
frame or mask another web site so that the look, feel and interface
simulate the experience of browsing a genuine Francishardware.com web
page. Extreme care and discretion is exercised when evaluating third
party sites. We only brand third party sites if their organization
applies stringent security and privacy practices which parallel our own
commitment to safe online shopping.
business continues to evolve, we may acquire or sell business units or
subsidiaries. Customer information is one of the business assets that
would be transferred in these types of transactions. In such a
situation, your personally identifiable information would only be used
in a manner consistent with our pre-existing Privacy Notice.
reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to
protect our rights and/or comply with a judicial proceeding, court
order, or legal process served on our Web site.
does not sell products for purchase by children. Youth-oriented
products are sold for purchase by adults only. If you are under the age
of 18, you may only use Francishardware.com in the presence of a
consenting parent or guardian. We will not knowingly or intentionally
collect personal information via the Internet from children under the
age of 13. Francishardware.com is committed to protecting the welfare
and privacy of children.
website contains links to other sites. Please be aware that
Francishardware.com is not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of each and every website that
collects personally identifiable information. This privacy statement
applies only to information collected by this website.
takes precautions to protect its customers' information. When you
submit sensitive information via the website, your information is
protected both online and offline.
our registration/order form asks you to enter sensitive information
(such as your credit card number), that information is encrypted and is
protected with the best encryption software currently available in the
industry - SSL. Francishardware.com uses the most advanced form of SSL
software available: 128-bit encryption by VeriSign. To learn more about
SSL, follow this link www.verisign.com.
to all of our users' information is restricted. Francishardware.com
operates in a secured and locked facility that requires all employees
to check in and wear valid ID badges. Security cameras are positioned
throughout the building in conjunction with multiple alarm systems.
Only employees who need the information to perform a specific job are
granted access to personally identifiable information. If you wish to
have your financial information removed at the time of your order, you
may opt to have your financial information deleted from our records
upon completion of your order. Otherwise, you may contact us at webmaster@Francishardware.com. For future transactions,
you will be required to re-enter your information.
special offers are sent only to customers who grant Francishardware.com
permission to send them such information.
honor the privacy of our users, we offer the option to not receive
these types of communications. At the time of your order, you may opt
to not receive special offers and news by clicking the appropriate
field. Furthermore, all special offers are sent via e-mail and include
an opt-out link if you no longer wish to receive special offers and
news. Customers might still receive intermittent updates on products,
services, specials or Francishardware.com news. Please reference the
Choice/Opt-out section below for further details on how to be removed
from our mailing list should you choose to be removed.